Jordan
IT Administrator
Monitors systems, handles IT tickets, automates routine DevOps. Your 24/7 sysadmin.
Vigilant — your systems monitored around the clock.
Monitors systems, handles IT tickets, automates routine DevOps. Your 24/7 sysadmin.
Vigilant — your systems monitored around the clock.
Jordan monitors every system, server, and service your business depends on — detecting issues before they impact users and resolving them automatically when possible. He patches vulnerabilities, manages permissions, tracks licenses, and when something breaks, diagnoses root causes and provides your team with everything they need.
Real tasks. Real output. Every single day.
Watches all critical systems, APIs, and services — alerting you to degradation before it becomes an outage.
Tracks CVEs relevant to your stack, prioritizes patches by severity, and schedules maintenance windows.
Handles common IT requests (password resets, permission changes, software installs) without human intervention.
Maintains up-to-date documentation of your architecture, dependencies, and deployment procedures.
Runs regular security assessments, flags configuration drift, and ensures compliance with your security policies.
Every system monitored, every alert handled — before your team even notices.
Jordan maps your entire infrastructure in the first week — services, dependencies, common failure modes, and escalation paths. By month one, he's resolving 60% of IT tickets autonomously. By month three, your mean-time-to-resolution drops by 70%.
Start with Jordan alone, or hire the full team at a discount.
